Customer Service Representative

HUB International - Glen Allen (Formerly Millennium Advisory Services, Inc.); Winnipeg; On-site; CAD 30,000 - 40,000; Part time

Job summary

A leading insurance agency in Winnipeg is seeking a motivated Customer Service Representative. This part-time position involves assisting clients via phone, email, or in person, requiring effective communication skills and detail orientation. Candidates should be willing to obtain a Level 1 Insurance License. The role offers a supportive team environment and opportunities for growth.

Benefits

Exceptional company culture

Excellent compensation and benefits

Work flexibility

Paid educational training

Room for advancement

Qualifications

• Customer Service Representative will assist clients via phone, email, or in person.
• Role requires strong communication skills and detail orientation.

Responsibilities

• First point of contact for clients.
• Taking payments and conducting transactions for clients.

Skills

Level 1 Insurance License or willingness to obtain

Motivated to help support a diverse team

Proactive and self-starter with attention to detail

Ability to communicate effectively

Works well in a fast-paced environment

Proficiency in windows-based computer systems

Job description

Ignite Your Potential. Impact What Matters.

Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.

When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

The Opportunity!

As the Customer Service Representative, you will be the first point of contact to all clients and will be responsible for assisting clients via the phone, email or in person. Your duties will include but not limited to taking payments and conducting transactions for clients.

You will initially perform many of the assigned duties in this position and other duties, projects and responsibilities may be added over time as you become more capable. Your role is vital to the overall performance of the Business Operations and as such there is a requirement that you are committed and determined to succeed in this position.

• Permanent Part Time career working out of our Kildonan Place branch location.

What You Will Bring To The Role

• Level 1 Insurance License or willingness to obtain.
• Motivated to help support a diverse team and contribute to a team environment.
• Proactive and a self-starter with a keen attention to detail.
• Demonstrated ability to communicate effectivity in both written and verbal.
• Works well in a fast paced, client-focused environment.
• Proficiency in windows-based computer systems.

Why Join HUB?

• An exceptional, welcoming, and inclusive company culture.
• Excellent compensation, benefits, RRSP match, referral incentives, and company perks.
• Work flexibility.
• Paid educational training and vast learning opportunities.
• Room for advancement and growth within the organization.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve clients, communities, and colleagues.

Ready to join HUB and build a career in a rapidly growing industry? Apply today for the Auto Insurance Advisor opportunity at our Kildonan Place branch location!

For those who join HUB unlicensed, you will initially operate as a Customer Service Representative (CSR) until licensing has been achieved.

Department Business Operations

Required Experience: Less than 1 year of relevant experience

Required Travel: No Travel Required

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