Customer Service Representative

Domino's Pizza Canada; Victoria; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible schedules

Staff pizzas

Career growth opportunities

Uniform provided

Job summary

Domino's Pizza Canada in Victoria is hiring a Customer Service Representative to deliver fast, friendly service by phone and at the counter, and to help customers choose the best value.

You will take orders, handle the cash drawer, and follow onboarding standards. In secondary duties, you may assist in food prep, labeling, and keeping the store clean and welcoming.

Join a team that offers flexible schedules and career growth as part of a leading pizza brand in a busy retail setting.

Qualifications

• Customer service and order taking in-person and by phone.
• Able to manage cash and provide accurate change.
• Friendly, fast-paced environment experience preferred.
• Knowledge of Domino's products and promos.

Responsibilities

• Take customer orders by phone and in-store.
• Handle cash drawer and provide correct change.
• Prepare orders for delivery or in-store service.
• Maintain store cleanliness and present a professional image.

Skills

Customer service

Cash handling

Phone order processing

Teamwork

Job description

Hot job opening, fresh out of the Oven!

The Customer Service Representative's role is crucial within the Domino's system! We pride ourselves on offering fast and friendly service with a smile, and our CSRs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Representatives are expected to know Domino's products and the current offers in order to provide customers with the correct order and best value based on their needs.

Customer Service Representatives will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSRs will also handle customer concerns using the approach taught during Domino's onboarding and orientation.

In secondary roles, Customer Service Representatives will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSRs also help in maintaining the store's professional image by participating in the cleaning tasks assigned to all team members.

Benefits of working with Domino's Pizza include:

• Flexible schedules
• Competitive wages
• Staff pizzas
• Career growth opportunities

A uniform is provided, and wages start at $18.25 plus $1.50 - $ 3.50/hour in tips. Customer Service Representatives are expected to be presentable by following Domino's personal image and grooming standards. Domino's is an equal opportunity employer.