Customer Service Representative

CB Canada; Vaughan; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading talent solutions firm is seeking a Customer Service Representative in Vaughan, Ontario. In this fast-paced role, you will handle customer inquiries, communicate effectively, and contribute to business development. Ideal candidates have strong communication skills and at least one year of relevant customer service experience. Apply today for this dynamic opportunity!

Benefits

Competitive compensation

Access to online training

Qualifications

• 1+ years of past relevant experience.
• Proven ability to navigate multiple computer systems and applications.
• Demonstrated talents in communicating with clients both internal and external.

Responsibilities

• Receive and send written business correspondence.
• Handle incoming telephone calls.
• Contribute accurate, friendly customer service.

Skills

Customer service experience

Strong communication skills

Critical thinking

Office Administration knowledge

Experience with Microsoft Office

Tools

CRM systems (e.g., ACT!, Highrise)

Job description

Ref ID : 05230-0012431434

Classification : Customer Service Representative

Compensation : DOE

Robert Half has an opening for an articulate, highly-skilled Customer Service Representative in the growing Manufacturing industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. This short-term contract / temporary to hire Customer Service Representative position in Concord, Ontario could be perfect for you!

Your responsibilities

• Receive and send written business correspondence
• Handle incoming telephone calls
• Contribute accurate, friendly customer service in a timely fashion
• By being successful in your role, you will facilitate business development and client referral goals by actively cross‑selling and referring customers

Job Requirements

• Experience with Microsoft Office required
• Process Paperwork experience preferred
• Customer service experience
• Comprehensive knowledge of Office Administration
• Answering Inquiries experience
• Critical thinking, problem solving, ability to work independently
• Demonstrated talents in communicating and interacting with clients / customers, both internal and external
• Strong communication and interpersonal skills (verbal, written, and listening)
• Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Demonstrated experience performing extensive research to resolve complex customer inquiries
• Excellent customer service and office administrative skills
• Positive attitude and an engaging businesslike approach
• 1+ years of past relevant experience
• Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

If you derive professional and personal satisfaction from the expert application of customer service on a case‑by‑case basis, we want to hear from you. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. https : / / www.roberthalf.ca / en / mobile

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Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

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