Customer Service Representative

Nutrien Ag Solutions Limited; Spiritwood; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading agriculture company in Canada is seeking a Customer Service Representative to monitor accounts receivable, reconcile payments, and support the branch team. The ideal candidate has over 1 year of customer service experience, organizational skills, and proficiency in Microsoft Office. Join us to make an impact and grow your career in an inclusive environment.

Qualifications

• 1+ years of customer service experience.
• Must possess a valid Canadian driver's license.
• Previous SAP experience is an asset.

Responsibilities

• Monitor accounts receivable, accounts payable, and credit limits.
• Reconcile cheque and credit card payments daily.
• Maintain confidential office records and files.

Skills

Customer service experience

Accounts receivable

Accounts payable

Organizational skills

Microsoft Office Suite

SAP experience

Job description

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We’re creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.

Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services.

Through the collective expertise of our nearly 26,000 employees, we operate a world‑class network of production, distribution, and ag retail facilities. We efficiently serve growers’ needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.

Reporting to the Branch Manager, the Customer Service Representative is accountable to respond to customer inquiries, market credit products and services, and supporting the branch team in a professional and courteous manner.

What You’ll Do:

• Under the direction of the Branch Manager and/or Assistant Manager, monitor accounts receivable, accounts payable, and credit limits.
• Reconcile cheque and credit card payments daily. Receive and post payments to customer accounts – while ensuring 100% accuracy.
• Print daily reports as required under policy and procedures including the “End of Day Report” and “Payments Listing”.
• Maintain confidential office records and files covering daily transactions made at the facility that include customer invoices, stock transfers, and shipment notices.
• Complete administrative correspondence.
• Assist with inventory control and receiving shipments of supplies and/or inventory.
• Champion Nutrien’s culture of care and comply with Nutrien, industry regulatory, and EH&S standards.

What You’ll Bring:

• 1+ years of customer service experience.
• 1+ years of customer service experience
• Accounts receivable, Accounts payable
• Organizational skills
• Must possess a valid Canadian driver’s license.
• Microsoft Office (Word, Excel, PowerPoint).
• Previous SAP experience, an asset.

Ready to make an impact with us? Apply today!

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.

Our Recruitment Process: Application > Resume Review > Pre‑screen/Interview > Offer > Pre‑Employment Conditions > Welcome to Nutrien

At Nutrien, we never stop growing, because our world never does. Our size can help us weather a storm, but with that ability comes a great responsibility—to our growers and customers, our employees and shareholders, our communities, and the planet.

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