CUSTOMER SERVICE REPRESENTATIVE

Midas International, LLC; Mississauga; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading automotive service provider in Mississauga is seeking a Customer Service Representative to deliver exceptional service to customers. Responsibilities include developing estimates, interpreting vehicle inspections, and optimizing retail sales. Candidates should have general automotive knowledge and at least 1-3 years of experience in the industry. This role offers competitive pay between $18.00 - $20.00 per hour.

Benefits

Free uniforms

Paid time off

Qualifications

• General automotive knowledge.
• 1-3 years of experience in the automotive industry.
• Valid driver's license.
• Ability to work a flexible schedule including weekends, evenings, and holidays.

Responsibilities

• Develop and present estimates, source parts and sell jobs to customers.
• Interpret inspection results and present results to customers.
• Deliver superior customer service while listening and consulting customers.
• Increase and optimize retail sales and shop profitability.
• Maximize safety and well-being of shop employees.

Skills

General automotive knowledge

1-3 years experience in the automotive industry

Team player

Job description

CUSTOMER SERVICE REPRESENTATIVE

• Free uniforms
• Paid time off

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Deliver superior customer service while listening and consulting customers
• Contributing to the effectiveness of peers to promote success
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications

• General automotive knowledge
• 1-3 year experience in the automotive industry
• Valid driver’s license
• Ability to work a flexible schedule including weekends, evenings, and holidays
• Team player

Compensation: $18.00 - $20.00 per hour

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

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