Customer Service Representative

Speedy Cash Canada; Kamloops; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading financial services provider in Canada is seeking enthusiastic individuals to join their team. The role involves building customer relationships, identifying financial needs, and ensuring exceptional customer service. Candidates should possess a high school diploma and valid ID, and will receive comprehensive training. This position offers competitive wages, a fun workplace, and opportunities for career growth. If you’re ready to thrive in a supportive environment, this could be your next career move.

Benefits

Competitive wages, bonuses, and benefits

In-store training provided

Hands-on and continual training

Birthdays off, annual fun day

Incredible support system

RRSP matching

Promotional opportunities from within

Qualifications

• Valid Government Issued Photo ID is required.
• Clean Criminal Record is mandatory.

Responsibilities

• Building customer relationships while providing exceptional customer service.
• Identifying and meeting the customer's financial needs.
• Handling and balancing daily cash and debit transactions.
• Performing all daily operations of the store.

Skills

Customer relationship building

Exceptional customer service

Ability to work independently and in a team

Education

High School Diploma or Equivalent

Job description

Canadian-operated, Speedy Cash has been a strong leader in the financial services industry since 1998. We are building a dynamic team of business professionals and can provide the right candidate with significant opportunities for career growth and job satisfaction.

If you’re looking for a fun, energized environment where we support each other, as a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for you!

Perks and Benefits

• Competitive wages, bonuses and benefits
• No experience necessary - We provide in-store training.
• Hands-on and continual training in transferable skills
• Birthdays off, annual fun day for each store
• Incredible support system
• A team environment that makes work satisfying and fun
• RRSP matching
• Opportunities for growth: We promote from within!

Job Responsibilities

• Building customer relationships while providing exceptional customer service
• Identifying and meeting the customer’s financial needs in order to process loan applications
• Collecting on delinquent accounts in the interest of minimizing bad debt
• Conveying information through in person, telephone, and email communications
• Aiding in loan sales, cheque cashing and in store promotions
• Handling and balancing daily cash and debit transactions
• Performing all daily operations of the store

Requirements

• Valid Government Issued Photo ID
• Clean Criminal Record • High School Diploma or Equivalent
• Ability to work both independently and as a part of a team

Wage: Salary commensurate with experience

For more information about Speedy Cash checkout our website at www.speedycash.ca/careers