Customer Service Representative

U-Haul; Hanwell Rural Community; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading moving and storage services provider in Canada is seeking a dedicated team member. The role involves assisting customers, managing rentals through technology, and ensuring equipment safety and maintenance. Candidates should possess a valid driver's license, a high school diploma, and the ability to lift equipment. This position offers immediate pay along with various bonuses, comprehensive benefits, and opportunities for career advancement.

Benefits

Immediate pay

$100 hiring bonus

$300 cash bonus upon certification

Paid holidays, vacation, and sick days

Comprehensive benefits package

Opportunities for career advancement

Qualifications

• Valid driver’s license and good driving record required.
• Ability to lift equipment weighing at least 50 lbs.
• Willingness to work in moderate risk environments.

Responsibilities

• Assist customers with U-Haul products and services.
• Manage rentals and inventory using smartphone technology.
• Inspect equipment, ensuring proper safety and maintenance.

Skills

Customer service

Equipment handling

Technology usage

Education

High school diploma or equivalent

Job description

Overview

Employer Industry: Moving and Storage Services

Why consider this job opportunity: Immediate pay with a $100 hiring bonus and a $300 cash bonus upon certification completion; Paid holidays, vacation, and sick days, if eligible; Opportunities for career advancement and ongoing training through U-Haul University; Comprehensive benefits package, including wellness programs and discounts on various products; Supportive work environment with a focus on employee health and wellness.

What to Expect (Job Responsibilities)

• Assist customers with U-Haul products and services both inside and outside the center
• Use smartphone-based technology to manage rentals and inventory
• Clean and inspect equipment, ensuring proper fluid levels and safety
• Prepare rental invoices and handle equipment returns
• Participate in ongoing training and education programs

What is Required (Qualifications)

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent
• Ability to perform physical tasks, including lifting equipment weighing a minimum of 50 lbs
• Willingness to work in environments with moderate risks or discomforts

How to Stand Out (Preferred Qualifications)

• Previous experience in customer service or related fields
• Certification in forklift operation or willingness to obtain it through U-Haul
• Familiarity with U-Haul products and services

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.