Customer Service Rep – Automotive (Remote)

Concentrix; Saskatoon; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking candidates for a remote position in Saskatoon. This role involves providing support for customers through various channels and resolving technical issues. Ideal candidates should have at least one year of customer service experience and a high school diploma. The position offers a starting salary of up to $20/hr, along with opportunities for performance-based incentives and career advancement. Commitment to employee growth and a positive work environment is emphasized.

Benefits

Salary up to $20/hr

Paid training

Comprehensive benefits including medical, dental, and vision insurance

DailyPay enrollment option

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for scheduling.
• A quiet, distraction-free environment to work from home.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Offer additional products and/or services.

Skills

Customer service experience

Problem-solving skills

Computer navigation skills

Education

High school diploma or GED

Job description

Employer Industry

Customer Service and Automotive

Why consider this job opportunity

• Salary up to $20/hr, plus performance-based incentives
• Opportunities for career advancement and personal development within the organization
• Work-from-home convenience, allowing flexibility in your work environment
• Paid training and comprehensive benefits, including medical, dental, and vision insurance
• Strong emphasis on diversity, equity, and inclusion initiatives within the company culture
• DailyPay enrollment option to access pay early when needed

What to Expect (Job Responsibilities)

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

What is Required (Qualifications)

• Minimum of 1 year of customer service experience
• Open availability for scheduling
• High school diploma or GED
• A quiet, distraction-free environment to work from home
• Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications)

• Experience with remote work environments
• Familiarity with automotive products or services
• Strong problem-solving skills
• Eagerness to learn new technologies and adapt to changes

#CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion #AutomotiveIndustry

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