Customer Service Rep – Automotive (Remote)

Concentrix; Regina; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service company in Canada is seeking a Customer Service Representative to provide support in a remote environment. You will assist customers with technical issues, track information, and ensure exceptional experiences. The ideal candidate has a high school diploma, at least 1 year of customer service experience, and strong computer skills. This position offers competitive pay, flexible work options, and comprehensive benefits.

Benefits

Salary up to $20/hr

Performance-based incentives

Comprehensive benefits

Career advancement opportunities

Flexible work-from-home arrangement

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for shifts.
• A quiet, distraction-free home environment.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and services to customers.
• Deliver exceptional customer experiences.

Skills

Customer service experience

Strong computer navigation skills

Multitasking

Communication skills

Interpersonal skills

Education

High school diploma or GED

Job description

Employer Industry:

Customer Service (Automotive)

Why consider this job opportunity:

• Salary up to $20/hr, plus performance-based incentives
• Opportunity for career advancement and personal development within the organization
• Flexible work-from-home arrangement
• Comprehensive benefits including medical, dental, vision insurance, and paid time off
• DailyPay enrollment option to access pay early
• Engaging company culture with organized networking groups and wellness programs

What to Expect (Job Responsibilities):

• Provide inbound customer support using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and services to customers
• Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):

• Minimum of 1 year of customer service experience
• High school diploma or GED
• Open availability for shifts
• Strong computer navigation skills and proficiency in multitasking
• A quiet, distraction-free home environment for work

How to Stand Out (Preferred Qualifications):

• Eagerness to learn new technologies
• Experience with remote work environments
• Strong communication and interpersonal skills

#CustomerService #RemoteWork #CareerGrowth #AutomotiveIndustry #InclusiveCulture

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