Customer Service Rep – Automotive (Remote)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A customer service company is seeking remote agents in Newfoundland and Labrador. Responsibilities include providing inbound customer support, resolving technical issues, and enhancing customer experiences. Candidates should have at least one year of customer service experience and a high school diploma or GED. This position offers compensation up to $20/hr, comprehensive benefits, and opportunities for career advancement. Additionally, a supportive team culture and flexible scheduling are emphasized.

Benefits

Salary up to $20/hr

Comprehensive benefits including medical, dental, and vision

DailyPay enrollment option

Opportunities for career advancement and mentorship programs

Qualifications

• 1 year of customer service experience required.
• High school diploma or GED is mandatory.
• Candidates must have a quiet, distraction-free working environment.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track and document information in databases.

Skills

Customer service experience

Computer navigation skills

Multitasking

Education

High school diploma or GED

Job description

Why consider this job opportunity:

• Salary up to $20/hr, plus performance‑based incentives
• Comprehensive benefits including medical, dental, and vision insurance
• DailyPay enrollment option for early access to pay
• Opportunities for career advancement and personal development with mentorship programs
• Work‑from‑home convenience with a supportive team culture
• Engagement in diversity, equity, and inclusion initiatives

What to Expect (Job Responsibilities):

• Provide inbound customer support using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and services to enhance customer experience
• Deliver exceptional customer service with a positive attitude

What is Required (Qualifications):

• Minimum of 1 year of customer service experience
• High school diploma or GED
• Open availability for flexible scheduling
• A quiet, distraction‑free environment to work from at home
• Strong computer navigation skills and proficiency in multi‑tasking

How to Stand Out (Preferred Qualifications):

• Eagerness to learn new technologies
• Experience working in a fast‑paced environment
• Strong problem‑solving skills
• Familiarity with automotive products and services
• Ability to work independently and as part of a team

#CustomerService #RemoteWork #CareerGrowth #AutomotiveSupport #DiversityAndInclusion

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