Customer Service Rep – Automotive (Remote)

Concentrix; Glovertown; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is looking for candidates in Glovertown, NL to provide exceptional inbound support. This position offers a remote work environment and a salary range of $17-$20/hr, with opportunities for performance-based incentives. Applicants should have a high school diploma or GED, with at least one year of customer service experience and strong computer navigation skills. Enjoy comprehensive benefits and the chance for career advancement in an inclusive culture.

Benefits

DailyPay enrollment option

Paid training

Comprehensive benefits including medical, dental, and vision insurance

Opportunities for career advancement

Qualifications

• Minimum of 1 year of customer service experience required.
• High school diploma or GED is mandatory.
• Open availability to work as needed is essential.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver expert customer experiences with a positive attitude.

Skills

Customer service experience

Strong computer navigation skills

Ability to work in a quiet, distraction-free environment

Education

High school diploma or GED

Job description

Employer Industry: Automotive Customer Service

Why consider this job opportunity:

• Salary range of $17-$20/hr, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Paid training and performance-based incentives
• Comprehensive benefits including medical, dental, and vision insurance
• Opportunities for career advancement and personal development with a focus on diversity and inclusion
• Work-from-home convenience with a supportive and inclusive culture

What to Expect (Job Responsibilities):

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

What is Required (Qualifications):

• Minimum of 1 year of customer service experience
• High school diploma or GED
• Open availability to work as needed
• Strong computer navigation skills and PC knowledge
• A quiet, distraction-free environment to work from home

How to Stand Out (Preferred Qualifications):

• Eagerness to learn new technologies
• Proficiency in fast-paced multi-tasking
• Experience with remote work environments

#AutomotiveCustomerService #RemoteWork #CareerGrowth #EmployeeBenefits #InclusiveCulture

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."