Customer Service & Order Fulfillment Specialist

Brand Blvd; St. Catharines; On-site; CAD 44,000; Full time

Job summary

A dynamic merchandise company in St. Catharines is seeking a Customer Service Representative to ensure smooth order processes and excellent client communication. In this role, you'll handle sales orders, troubleshoot issues, and collaborate with various departments to maintain operational flow. Ideal candidates thrive in fast-paced environments, possess strong organizational skills, and enjoy problem-solving. Offering competitive pay and a supportive work environment, this position is perfect for those committed to delivering exceptional client experiences.

Benefits

Competitive pay

Health, dental, and vision benefits

RRSP matching

Flexible hours

Merch credit

Company events

Qualifications

• Strong organizational ability and ability to multitask effectively.
• Excellent communication skills for dealing with clients and teams.
• Proven problem-solving skills in a fast-paced environment.

Responsibilities

• Process and monitor all sales orders for accuracy.
• Communicate effectively with all stakeholders involved.
• Maintain financial and production documentation meticulously.
• Troubleshoot operational issues proactively.

Skills

Communication

Problem-solving

Multitasking

Attention to detail

Organizational skills

Job description

A dynamic merchandise company in St. Catharines is seeking a Customer Service Representative to ensure smooth order processes and excellent client communication. In this role, you'll handle sales orders, troubleshoot issues, and collaborate with various departments to maintain operational flow. Ideal candidates thrive in fast-paced environments, possess strong organizational skills, and enjoy problem-solving. Offering competitive pay and a supportive work environment, this position is perfect for those committed to delivering exceptional client experiences.