Customer Service Officer @ Woodlands

Tien Hsia Language School Pte Ltd; Alberta; On-site; CAD 60,000 - 80,000; Part time

Job summary

A language school in Alberta is looking for a dedicated individual to handle enrolments and customer inquiries. The ideal candidate must be patient, able to work evenings and weekends, and communicate fluently in both Mandarin and English. Assist in daily operations and provide excellent customer service.

Qualifications

• Must be patient and able to handle children.
• Able to work evenings, weekends and public holidays.
• Must communicate fluently in Mandarin and English.

Responsibilities

• Handle and process all enrolments and registration.
• Follow-up on customers' enquiries.
• Assist in daily school operations.

Skills

Customer Service-oriented

Able to handle children

Able to communicate in Mandarin

Fluent in English

Job description

Responsibilities

• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned

Requirements

• Customer Service-oriented, patience and able to handle children.
• Able to work in weekdays evening, weekends and public holiday
• Must be able to communicate in Mandarin and English to be able to liaise with Mandarin and English speaking associates on handling daily school operations
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