Customer Service Officer - Chinatown Point

Perennial; Outram; On-site; CAD 35,000 - 50,000; Full time

Job summary

A retail company in Nova Scotia is seeking a Customer Service Officer to provide excellent service to shoppers, assist in loyalty programmes, and support marketing efforts. Candidates should have GCE 'O' Levels and experience in customer service is preferred. This role requires working six days a week on rotating shifts, including weekends and public holidays.

Qualifications

• Minimum 1 year experience in retail or hospitality in a customer service role.
• Open to no experience candidates.
• Ability to work 6 days a week on rotating shifts.

Responsibilities

• Provide excellent customer service to shoppers and visitors.
• Attend to queries and feedback from shoppers and tenants.
• Assist in customer loyalty and reward programmes.
• Play an active role during promotions and marketing campaigns.
• Perform other duties as assigned by the Centre Management Office.

Skills

Excellent communication skills

Interpersonal skills

Customer service oriented

Familiar with MS Office - MS Word and MS Excel

Education

GCE 'O' Levels or equivalent

Job description

Customer Service Officer - Chinatown Point

Provide excellent customer service to shoppers and visitors

Attend to queries and feedback from shoppers and tenants

Assist in customer loyalty programmes and redemption of reward programmes

Play an active role during promotions and marketing campaigns

Any other duties as assign by the Centre Management Office.

Requirements:

Minimum GCE ‘O’ Levels or equivalent with 1 year experience in retail or hospitality industry in a customer service role

No experience candidates are welcomed

Familiar with MS Office - MS Word and MS Excel

Possess excellent communication and interpersonal skills

Good customer service oriented

Able to work 6 days work week on rotating shifts (including Sat, Sun and Public Holidays)

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .