customer service managing supervisor

WYNDHAM GARDEN; Medicine Hat; On-site; CAD 50,000 - 65,000; Full time

Job summary

A hospitality establishment in Canada seeks a manager to oversee daily operations, manage staff, and develop marketing strategies. Candidates should have 2-3 years of management experience, strong problem-solving skills, and the ability to evaluate market trends. This permanent position offers 35 to 40 hours of weekly employment with free parking provided.

Benefits

Free parking available

Qualifications

• Minimum 2-3 years of experience in a management role.
• Knowledge of market trends and sales strategies.
• Ability to supervise and evaluate staff performance.

Responsibilities

• Evaluate and plan daily operations.
• Manage staff and assign their duties.
• Develop and implement marketing strategies.

Skills

Staff management

Market analysis

Budget planning

Marketing strategy development

Problem-solving

Education

College, CEGEP or other non-university certificate or diploma (1-2 years)

Job description

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 5-10 people

Experience

• 2 years to less than 3 years

Green job

• Involves duties and responsibilities that lead to positive environmental outcomes

Other benefits

• Free parking available

Support for newcomers and refugees

• Supports newcomers and / or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 to 40 hours per week