customer service manager - retail

IoT Pay Technologies Inc.; Burnaby; On-site; CAD 55,000 - 75,000; Full time

Job summary

A technology company in Burnaby is seeking an experienced operations manager to evaluate and organize daily operations, manage staff, and develop marketing strategies. The ideal candidate should have at least 2 years of relevant experience and a college degree. This permanent position offers 30 hours of work per week in English.

Qualifications

• 2 years to less than 3 years of relevant experience.

Responsibilities

• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve issues including customer requests and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.

Education

College / CEGEP

Job description

Qualifications

• Education: College / CEGEP
• Experience: 2 years to less than 3 years

Responsibilities

• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and / or volunteers

Employment Details

• Work Term: Permanent
• Work Language: English
• Hours: 30 hours per week