Customer Service Manager - Front End Ops & Training

Walmart Canada Corp; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Hamilton is looking for a Customer Service Manager to coordinate front-end operations and ensure exceptional customer service. You will oversee associates, handle customer concerns, and maintain compliance with operational standards. This role starts at a minimum pay of $18.55, depending on experience. Join a vibrant team that values customer loyalty and operational excellence.

Qualifications

• Experience in customer service and retail.
• Ability to ensure compliance with company standards.
• Strong communication and leadership skills.

Responsibilities

• Coordinate front end operations to provide exceptional customer service.
• Monitor Front End associates to ensure proper coverage.
• Oversee purchase, return, and exchange transactions.

Job description

A leading retail company in Hamilton is looking for a Customer Service Manager to coordinate front-end operations and ensure exceptional customer service. You will oversee associates, handle customer concerns, and maintain compliance with operational standards. This role starts at a minimum pay of $18.55, depending on experience. Join a vibrant team that values customer loyalty and operational excellence.