Customer Service Manager: Front-End Operations & Training

Walmart; Saint-Hyacinthe; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Saint-Hyacinthe is seeking a Customer Service Manager to enhance customer service and operational standards. The role involves monitoring associates, providing training, and overseeing transactions to ensure compliance with programs. Ideal for those looking to grow in retail, this position requires candidates to be 16 or older. Starting pay is $19.05, adjusted based on experience.

Qualifications

• Age - 16 or older.

Responsibilities

• Coordinates front end operations to provide exceptional customer service.
• Monitors all Front End associates for proper coverage.
• Provides training to Associates on systems and procedures.
• Oversees purchase, return, and exchange transactions.
• Ensures all systems are functioning to standard.
• Prepares registers for opening and closing daily.
• Promotes all company sponsor programs and initiatives.

Job description

A leading retail company in Saint-Hyacinthe is seeking a Customer Service Manager to enhance customer service and operational standards. The role involves monitoring associates, providing training, and overseeing transactions to ensure compliance with programs. Ideal for those looking to grow in retail, this position requires candidates to be 16 or older. Starting pay is $19.05, adjusted based on experience.