Customer Service & Inside Sales Specialist – Doors Industry

Alliance Door Products; Abbotsford; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading door manufacturing company in Canada is looking for an experienced customer service representative. In this role, you will process orders, handle customer interactions, and provide quotes. Candidates should have at least 2 years of experience in the door industry, strong organizational skills, and a customer-oriented mindset. The company offers a range of benefits, including medical plans and an employee referral bonus.

Benefits

Extended medical, dental, and vision plan

Life insurance

Disability benefits

Registered Retirement Savings Plan (RRSP)

Safety Footwear Reimbursement Policy

Employee referral bonus program

Staff events

Qualifications

• Minimum of 2 years customer service experience in the Door industry.
• Strong organization skills and ability to work on multiple tasks.
• Strong written and verbal communication skills.
• Ability to handle and resolve recurring problems.

Responsibilities

• Process customer and vendor purchase orders.
• Handle customer calls and provide quotes.
• Track orders and follow up on customer quotations.
• Address customer needs and concerns professionally.

Skills

Customer Service orientation

Strong organization skills

Written and verbal communication skills

Ability to work under pressure

Attention to detail

Proficiency in Microsoft Office

Job description

A leading door manufacturing company in Canada is looking for an experienced customer service representative. In this role, you will process orders, handle customer interactions, and provide quotes. Candidates should have at least 2 years of experience in the door industry, strong organizational skills, and a customer-oriented mindset. The company offers a range of benefits, including medical plans and an employee referral bonus.