Customer Service, Full Time

Compass Group Canada; Burnaby; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Great place to work recognition

Diversity & inclusion

Job summary

Compass Group Canada in Burnaby is hiring a Food Service Worker to prepare, present and serve meals in a healthcare/retail setting. You will follow recipes, ensure food safety, manage portion control and assist at the cashier station.

The role requires FoodSafe Level 1, strong time management, and the ability to work independently or in a team. English fluency and physical stamina are essential for daily duties.

Qualifications

• FoodSafe Level 1 Certification.
• Cash register familiarity is an asset.
• Strong time management and organizational skills.
• Ability to work both independently and in team setting.
• Good command of English language, both verbal and written.
• Previous food service experience in healthcare, hotel, restaurant or fast food is considered an asset.
• Physical ability to carry out the duties of the position.

Responsibilities

• Prepare and serve meals following recipes and safety standards.
• Carry pans, kettles and trays between stations safely.
• Store food with proper rotation and dating.
• Set up daily items for purchase.
• Clean and maintain work areas and dispose of waste properly.
• Assist with supplies and equipment distribution.
• Ensure proper serving temperatures and portion control; notify cooks if issues.
• Provide service at the counter and cashiering.
• Address customer concerns and relay information to supervisor.
• Comply with sanitation and safety regulations.

Skills

Time management

Teamwork

English communication

Independent work

Physical stamina

Customer service

Food service experience

Education

FoodSafe Level 1 Certification

Tools

Cash register familiarity

Job description

Prepares, presents and serves meals, ensuring the quality of the food and overall presentation.

Essential Duties And Responsibilities

• Perform prep work such as washing, peeling, cutting and seeding fruits and vegetables.
• Carry pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
• Store food in designated areas following wrapping, dating, food safety and rotation procedures.
• Set up items for purchase on daily basis.
• Perform general cleaning duties; remove trash and garbage to designated areas.
• Distribute supplies, utensils and portable equipment.
• Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within acceptable limits.
• Serve customers in a friendly, efficient manner following outlined steps of service.
• Resolve customer concerns and relays relevant information to supervisor.
• Assure compliance with all sanitation and safety requirements.
• Provide service in all retail areas, including cashiering and line serving.

Qualifications

Think you have what it takes to be one of our Food Service Workers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• FoodSafe Level 1 Certification.
• Familiar with the use of a cash register is an asset.
• Strong time management and organizational skills to be able to manage heavy workload.
• Ability to work both independently and in team setting as required.
• Good command of English language, both verbal and written and ability to follow written and verbal instructions.
• Previous food service experience in healthcare, hotel, restaurant or fast food is considered an asset.
• Physical ability to carry out the duties of the position.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.