Customer Service/Front Desk

Goldfish Swim School; Burlington; On-site; CAD 30,000 - 60,000; Part time

Job summary

Goldfish Swim School is seeking enthusiastic team players for positions opening in September, focused on teaching children swimming skills and providing exceptional service. Roles include leading swim instruction or working at the front desk, with flexible shifts and on-the-job training available.

Benefits

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Paid on-the-job training

Flexible scheduling

Culture driven company

Employee recognition programs

Qualifications

• Must pass background examinations prior to training.
• Commitment to work a minimum of (3) shifts per week - minimum 12 hours per week.

Responsibilities

• Provide WOW! customer service to our members.
• Assist with class scheduling and billing.
• Work in a sales capacity to sell new memberships.
• Maintain the facility and prepare it for daily lessons.

Skills

Ability to work with children

Excellent communication skills

Organizational skills

High energy

Strong work ethic

Job description

Benefits:

• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development

Goldfish Swim School STONEY CREEK opening September 2025

Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact.

Perks and Benefits:

• Paid on-the-job training
• Flexible scheduling
• Culture driven company
• Employee recognition programs

Primary Responsibilities:

• Provide WOW! Customer Service to our members
• Assist with class scheduling and billing
• Work in a sales capacity to sell new memberships
• Maintain the facility and prepare it for daily lessons

Job Qualifications and Skills

• Ability to work with children
• Excellent communication and organizational skills
• High energy
• Strong work ethic
• Must pass background examinations prior to training

Recruitment will begin in July, and in water training in our Burlington location will start soon after, the position is based in Stoney Creek which set to open in September.

Requirements:
We require a commitment to work a minimum of (3) shifts per week - minimum 12 hours per week

About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!

If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http://www.goldfishswimschool.com.