Customer service - cosmetics

The Jean Coutu Group; Estrie; On-site; CAD 28,000 - 42,000; Full time

Job summary

The Jean Coutu Group in Estrie, Canada, is seeking a Cosmetician to offer personalized beauty advice, greet customers, and contribute to product presentation.

You will perform makeup touch-ups, participate in animations, and help manage stock while training is provided if you lack an Esthetic Diploma.

Qualifications

• Will assess candidates with interest in beauty products and strong customer-service mindset.
• French language proficiency is required; English basic knowledge is acceptable.

Responsibilities

• Engage with customers to understand their needs and offer personalized beauty advice.
• Represent The Jean Coutu Group with professionalism and ensure high-quality customer service.
• Manage and present merchandise to maintain attractive displays in the pharmacy.
• Perform make-up touch-ups and demonstrations to showcase cosmetic collections.

Skills

Beauty products knowledge

Customer service

Team player

Communication

Job description

Do you have that “Coutu” touch?

Are you the type of person who is looking for an employer who trusts their team? Who wants to maximize their skills and have the opportunity to keep them up-to-date? Are you looking for a work environment where teamwork and family spirit are at the heart of everyday operations and where no two days are alike? The Cosmetician position is for you!

Within your team, your essential role will be:

• to get in touch with customers in order to understand their needs and to put your expertise to good use by offering personalized advice;
• to represent the Jean Coutu banner by your professionalism and the concern you will bring to the quality of your customer service;
• to take care of the merchandise management and presentation;
• to carry out make-up touch-ups and animations in order to present various product collections available in the pharmacy.

Side effect of the job:

• working in a Jean Coutu affiliated pharmacy generates well-being, giggles, and new friendships.

The passionate person we are looking for is…

• curious in nature and particularly interested in beauty products;
• a team player;
• friendly and loves to be in touch with customers!

If you don't have an Esthetic Diploma, don't worry, we will train you!

Number of hours per week:

• 35 hours or more

French language: Very good knowledge

English language: Basic knowledge

We would like to offer you:

• a fun and collaborative work environment;
• the opportunity to develop and acquire new knowledge;
• flexible hours to allow for a better work/life balance;
• competitive salary and benefits package;
• and so much more.