Customer Service Clerk — Local Post & Retail Store

Shoppers Drug Mart Inc.; Surrey; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Purchase discount program

Flexible and varied schedules

Competitive pay

Job summary

Shoppers Drug Mart Inc. in Surrey, BC, is seeking a customer service associate to provide prompt, friendly service at the retail outlet. You will greet customers, operate the register, scan products, and help maintain a neat checkout area while following store policies.

This role emphasizes accuracy with cash handling, merchandising, loss prevention, and a positive, community-focused attitude. Experience with PC Optimum and strong teamwork is valued.

Qualifications

• Planning, Judgement and Decision Making
• Balance teamwork and efficiency in processing the customer order
• Organization and neatness
• Efficiency in processing the customer order
• Strong computer and register skills
• Well organized with the ability to record keep
• Detail oriented

Responsibilities

• Provides excellent customer service and positively engages with all customers
• Maintains a neat and organized checkout area
• Greets all customers and displays warm demeanor
• Accurately scans or enters product data
• Accurately accounts for cash and coupon, lottery, and PC Optimum
• Asks for customer’s PC Optimum Card during each transaction
• Ensures loss prevention Standards are followed
• Controls cash, lottery, and stamp inventory
• Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
• Complies with all health and safety regulations
• Complies with all store policies and procedures
• Ensures the standards of housekeeping and image are maintained
• Perform other duties as required
• Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
• Maintains proper documentation completed with respect to customers receipt and return of goods

Job description

Shoppers Drug Mart Inc. in Surrey, BC, is seeking a customer service associate to provide prompt, friendly service at the retail outlet. You will greet customers, operate the register, scan products, and help maintain a neat checkout area while following store policies.

This role emphasizes accuracy with cash handling, merchandising, loss prevention, and a positive, community-focused attitude. Experience with PC Optimum and strong teamwork is valued.