Customer Service Center Representative

JYSK Canada; Coquitlam; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading home furnishing retailer is seeking a Customer Service Center Representative in Coquitlam. You will provide excellent service, assist customers with sales and returns, and address customer issues. The ideal candidate has at least one year of customer service experience, maintains a positive attitude under pressure, and possesses strong problem-solving abilities. This role offers competitive hourly wages and a benefits package.

Benefits

Medical, vision and dental benefits

Colleague discounts on JYSK products

24/7 Employee Assistance Program

Qualifications

• At least one year of experience in a customer service environment.
• Able to maintain a positive attitude while working under pressure.
• Strong problem-solving abilities.

Responsibilities

• Provide excellent service to all customers.
• Assist customers with sales, in-store pickups and returns.
• Address customer issues and provide timely solutions.

Skills

Customer service experience

Strong problem-solving abilities

Positive attitude under pressure

Education

High school diploma or equivalent

Job description

Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?
As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.

The Role:

As a Customer Service Center Representative, you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions.

What this role brings to you:

• The possibility of being part of a dynamic team and culture
• The opportunity to have a rewarding career with various prospects for career advancement across different functions and teams
• A great benefit package for full-time colleagues (including medical, vision and dental)
• Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perkopolis.
• A free 24/7 Employee Assistance Program available to you and your family.
• An amazing colleague discount on all JYSK products

What you bring to the role:

• Able to maintain a positive attitude while working under pressure
• Strong problem-solving abilities
• At least one year of experience in a customer service environment
• High school diploma or equivalent

If this sounds like an opportunity for you, come join JYSK and experience it for yourself!

JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications based on the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process.

Additional Information

The hourly wage for this role will be between $17.85 - $18.40 per hour.