Customer Service Center Representative

JYSK Canada; Coquitlam; In loco; CAD 25.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, vision and dental

Employee discounts

24/7 Employee Assistance Program

Colleague discounts

Career advancement opportunities

Descrizione del lavoro

JYSK Canada is seeking a Customer Service Center Representative in Canada. You will help customers with sales, in-store pickups and returns, resolving issues with timely solutions while upholding service standards.

The role emphasizes a positive attitude under pressure, problem-solving, and delivering excellent customer care in a fast-paced environment. Competitive hourly pay and comprehensive benefits accompany full-time employment.

Competenze

• At least 1 year of experience in a customer service environment.
• Ability to maintain a positive attitude while working under pressure.
• Strong problem-solving abilities.

Mansioni

• Assist customers with sales and in-store pickups.
• Process returns and address customer issues with timely solutions.
• Provide exceptional service to every customer.

Conoscenze

Customer service

Problem solving

Positive attitude under pressure

Formazione

High school diploma or equivalent

Descrizione del lavoro

• Compensation: CAD 18.25 - CAD 19 - hourly

Job Description

Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?
As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.

The Role:

As a Customer Service Center Representative, you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions.

What this role brings to you:

• The possibility of being part of a dynamic team and culture
• The opportunity to have a rewarding career with various prospects for career advancement across different functions and teams
• A great benefit package for full-time colleagues (including medical, vision and dental)
• Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perkopolis.
• A free 24/7 Employee Assistance Program available to you and your family.
• An amazing colleague discount on all JYSK products

What you bring to the role:

• Able to maintain a positive attitude while working under pressure
• Strong problem-solving abilities
• At least one year of experience in a customer service environment
• High school diploma or equivalent

Compensation: The hourly wage for this role is $18.25 to $19 per hour depending on experience.

JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications based on the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process.