Customer Service Center Representative

JYSK Canada; Coquitlam; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, vision & dental

Employee discounts

24/7 EAP

Colleague discount on JYSK products

Career advancement opportunities

Job summary

JYSK Canada is seeking a Customer Service Center Representative to support shoppers with sales, in-store pickups and returns, delivering friendly, proactive service.

The role emphasizes solving customer issues quickly while maintaining composure under pressure. The posted hourly wage ranges from CAD 18.25 to CAD 19, with a comprehensive benefits package for full-time colleagues and opportunities for career growth within the team.

Qualifications

• At least one year of experience in a customer service environment.
• High school diploma or equivalent.

Responsibilities

• Assist customers with sales, in-store pickups and returns.
• Address customer issues and provide timely solutions.

Skills

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

• Compensation: CAD 18.25 - CAD 19 - hourly

Job Description

Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?
As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.

The Role:

As a Customer Service Center Representative, you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions.

What this role brings to you:

• The possibility of being part of a dynamic team and culture
• The opportunity to have a rewarding career with various prospects for career advancement across different functions and teams
• A great benefit package for full-time colleagues (including medical, vision and dental)
• Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perkopolis.
• A free 24/7 Employee Assistance Program available to you and your family.
• An amazing colleague discount on all JYSK products

What you bring to the role:

• Able to maintain a positive attitude while working under pressure
• Strong problem-solving abilities
• At least one year of experience in a customer service environment
• High school diploma or equivalent

Compensation: The hourly wage for this role is $18.25 to $19 per hour depending on experience.

JYSK Canada is proud to be an equal opportunity employer. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications based on the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process.