Customer Service / Benefits Advisor (Work from home)

Professional Career Solutions; St. Albert; Remote; CAD 30,000 - 50,000; Full time

Job summary

A remote customer service company is seeking candidates for a Remote Customer Service role. This position offers flexible full-time or part-time hours and requires a candidate with strong communication skills and a customer-first attitude. Experience in customer service or sales is preferred but not mandatory. The role provides hands-on training and industry-leading resources, allowing you to thrive in a fast-paced environment.

Benefits

Flexible schedule

Hands-on training

Life insurance

Health insurance reimbursement

Qualifications

• Previous experience in customer service or sales is a plus.
• Proficient level of English required.
• Comfortable working remotely and independently.

Responsibilities

• Provide excellent customer service in a remote environment.
• Build and maintain customer relationships.
• Listen to customer needs and provide appropriate solutions.

Skills

Customer service experience

Communication skills

Problem-solving skills

Ability to listen to customer needs

Adaptability

Job description

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!

This role is entirely remote and offers full-time / Part time hours with flexibility. We are ready to schedule interviews for this week.

We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.

Language Requirement : Proficient level English

Preferred experience / skills

• Previous experience in customer service or sales is a plus.
• Great communication skills
• Ability to listen to and understand customer needs.
• Good problem-solving skills
• Comfortable working remotely and independently
• Willingness to learn and develop new skills.
• Ability to adapt to change in a dynamic environment.

What You Can Expect

• Flexible schedule
• 100% Remote position (Work from home)
• Hands on training
• Life insurance
• Health insurance reimbursement
• Industry-leading resources and technology

We hope to see your application soon!