Customer Service / Benefits Advisor (Work from home)

Professional Career Solutions; Saanich; Remote; CAD 35,000 - 50,000; Full time

Job summary

A customer service firm is seeking a Remote Customer Service representative. The role offers full-time or part-time hours with a flexible schedule. Candidates should have strong communication skills and a customer-first mindset. The position is entirely remote, requiring adaptability and the ability to work independently. Perks include hands-on training and health insurance reimbursement.

Benefits

Flexible schedule

Hands-on training

Life insurance

Health insurance reimbursement

Industry-leading resources and technology

Qualifications

• Proficiency in English is required.
• Experience in customer service or sales is a plus.
• Ability to work independently in a remote setting.

Responsibilities

• Provide excellent customer service in a remote capacity.
• Build and maintain relationships with customers.
• Adapt to changing demands in a dynamic environment.

Skills

Customer service experience

Great communication skills

Problem-solving skills

Adaptability

Job description

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!

This role is entirely remote and offers full-time / Part time hours with flexibility. We are ready to schedule interviews for this week.

We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.

Language Requirement : Proficient level English

Preferred experience / skills

• Previous experience in customer service or sales is a plus.
• Great communication skills
• Ability to listen to and understand customer needs.
• Good problem-solving skills
• Comfortable working remotely and independently
• Willingness to learn and develop new skills.
• Ability to adapt to change in a dynamic environment.
• If this sounds like you, we'd love to chat!

What You Can Expect

• Flexible schedule
• 100% Remote position (Work from home)
• Hands on training
• Life insurance
• Health insurance reimbursement
• Industry-leading resources and technology

We hope to see your application soon!