Customer Service / Benefits Advisor (Work from home)

Professional Career Solutions; Peterborough; Remote; CAD 49,000 - 64,000; Full time

Job summary

A customer service solutions company is seeking candidates for a Remote Customer Service role. The position offers full-time and part-time flexible hours and requires strong communication and problem-solving skills. Ideal candidates will have a customer-first mindset, be eager to learn, and thrive in a fast-paced, remote environment. Applicants should be proficient in English.

Benefits

Flexible schedule

100% Remote position

Hands on training

Life insurance

Health insurance reimbursement

Qualifications

• Previous experience in customer service or sales is a plus.
• Proficient level English is required.
• Comfortable working remotely and independently.

Responsibilities

• Provide excellent customer service and support.
• Build relationships with customers and understand their needs.
• Adapt to changes in a dynamic work environment.

Skills

Customer service experience

Great communication skills

Problem-solving skills

Adaptability

Willingness to learn

Job description

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!

This role is entirely remote and offers full-time / Part time hours with flexibility. We are ready to schedule interviews for this week.

We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.

Language Requirement : Proficient level English

Preferred experience / skills

• Previous experience in customer service or sales is a plus.
• Great communication skills
• Ability to listen to and understand customer needs.
• Good problem-solving skills
• Comfortable working remotely and independently
• Willingness to learn and develop new skills.
• Ability to adapt to change in a dynamic environment.
• If this sounds like you, we'd love to chat!

What You Can Expect

• Flexible schedule
• 100% Remote position (Work from home)
• Hands on training
• Life insurance
• Health insurance reimbursement
• Industry-leading resources and technology

We hope to see your application soon!