Customer Service / Benefits Advisor (Work from home)

Professional Career Solutions; Nanaimo; Remote; CAD 35,000 - 50,000; Full time

Job summary

A leading customer service provider is seeking a Remote Customer Service representative. This role offers full-time or part-time hours with a flexible schedule. The ideal candidate excels in communication, possesses excellent problem-solving skills, and is eager to learn in a fast-paced environment. Training will be provided and the position is fully remote, allowing for comfortable work from home.

Benefits

Flexible schedule

Health insurance reimbursement

Life insurance

Hands on training

Qualifications

• Proficient level English required.
• Experience in customer service or sales is a plus.
• Willingness to learn and develop new skills.

Responsibilities

• Handle customer inquiries via phone or email.
• Build relationships with customers.
• Adapt to change in a dynamic environment.

Skills

Customer service experience

Communication skills

Problem-solving skills

Ability to listen and understand

Adaptability

Job description

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!

This role is entirely remote and offers full-time / Part time hours with flexibility. We are ready to schedule interviews for this week.

We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.

Language Requirement : Proficient level English

Preferred experience / skills

• Previous experience in customer service or sales is a plus.
• Great communication skills
• Ability to listen to and understand customer needs.
• Good problem-solving skills
• Comfortable working remotely and independently
• Willingness to learn and develop new skills.
• Ability to adapt to change in a dynamic environment.

What You Can Expect

• Flexible schedule
• 100% Remote position (Work from home)
• Hands on training
• Life insurance
• Health insurance reimbursement
• Industry-leading resources and technology

We hope to see your application soon!