Customer Service Attendant - Saskatoon (YXE) - Part Time

Snowbird Aviation Services; Saskatoon; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading aviation ground service company in Saskatoon seeks a part-time Customer Service Attendant. This role involves conducting passenger check-ins, processing baggage, and communicating flight details. Candidates should possess exceptional customer service skills, organizational abilities, and be self-motivated. Flexibility in working hours is essential, as shifts may include mornings, evenings, and weekends. This position offers the opportunity to work within a recognized team-oriented environment focused on safety and service.

Qualifications

• Exceptional customer service and interpersonal skills for effective communication.
• Ability to work within given timelines and be self-motivated.
• Organizational and leadership skills to assist in team environments.

Responsibilities

• Conduct passenger check-ins and process tickets.
• Prepare flight/freight manifests and communicate flight information.
• Assist with baggage handling and coordinate passenger needs.

Skills

Customer service skills

Interpersonal skills

Organizational skills

Computer skills

Leadership skills

Job description

Customer Service Attendant

Part-time

Saskatoon, SK

Snowbird Aviation Services is Saskatchewan's largest full‑service aviation ground support company, providing safety focused service to Saskatchewan's largest regional airline, Rise Air. Devoted to being an employer of choice, Snowbird Aviation Services offers rewarding careers for self‑motivated team players.

Snowbird Aviation Services has opportunities as a Customer Service Agent within Saskatoon, Saskatchewan.

Responsibilities

• Conducting passenger check‑ins including: process ticket, announce flights, collect boarding passes, assist with baggage requirements and escort passengers during departures and arrivals
• Cargo acceptance and processing
• Receiving and communication of weather information, flight times, and passenger loads.
• Preparing flight/freight manifest, passenger tickets, and load sheets
• Effective communication with customers, peers, management, and various departments.
• Assist with baggage handling and track lost baggage.
• Coordinate transportation, meal requirements, and hotel reservations as required.
• Problem solving and making a positive contribution to overall company operations.

Qualifications

• Exceptional customer service skills and interpersonal skills that strengthen inter‑company communications and relations.
• Computer skills an asset.
• Self‑motivated and able to work within given timelines.
• Effective leadership skills and ability to work as part of a team.
• Able to resolve conflicts positively and productively (customer and co‑worker).
• Organizational skills imperative.
• Required to obtain an Aircraft Radio license and Restricted Area Identity Card.

Shift Requirements

• Flexibility to work mornings, days, evenings, and weekends.
• Occasional overtime and on call shifts may be required.

This position is represented by the Teamsters Local 395 bargaining unit.

We appreciate all applicants, however only those selected for interviews will be contacted.