Customer Service Associate - Thrift Store Impact

Value Village; Hamilton; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading thrift store chain in Hamilton, Ontario is seeking Customer Service Associates to provide excellent experiences for customers and team members. The position offers comprehensive training, health care plans, and opportunities for career growth in a purpose-driven company. Applicants should have strong communication skills and a passion for customer service. This role is available in both full-time and part-time capacities.

Benefits

Comprehensive onboarding and training

Health care plans for full-time team members

Company-Paid Life and AD&D Insurance

Registered Retirement Savings Plan (RRSP) with company matching

Paid time off

Mental health services

Qualifications

• Experience in customer service is an asset.
• Strong interpersonal skills are essential.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Create an awesome experience for customers and donors.
• Assist team members in providing excellent service.
• Participate in training and onboarding.

Skills

Customer service skills

Ability to work in a team

Strong communication skills

Job description

A leading thrift store chain in Hamilton, Ontario is seeking Customer Service Associates to provide excellent experiences for customers and team members. The position offers comprehensive training, health care plans, and opportunities for career growth in a purpose-driven company. Applicants should have strong communication skills and a passion for customer service. This role is available in both full-time and part-time capacities.