Customer Service Associate

Halo Wash - Waterloo; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading car wash company in Ontario is seeking Customer Service Associates to deliver a positive experience at our car wash site. Responsibilities include greeting customers, addressing concerns, and maintaining site conditions. Applicants should have a positive attitude, strong customer service skills, and a high school diploma. Physical activity is involved, and previous experience is a plus.

Qualifications

• Able to work outdoors in dynamic, fast-paced environments.
• Comfortable with physical activity and frequent standing.
• Previous customer service experience is a plus.

Responsibilities

• Greet and support customers throughout the car wash.
• Address customer concerns as the first point of contact.
• Maintain wash and site conditions and follow safety guidelines.

Skills

Customer service skills

Positive attitude

Work ethic

Reliability

Education

High school diploma

Post-secondary education

Job description

Job Description

Halo Car Wash is a new, next-generation express exterior car wash expanding across Canada and is designed to deliver the ultimate car wash experience. With our self-loading conveyor belts, automatic pay terminals, various wash memberships, free vacuums, environmentally friendly soaps, and industry-leading water treatment system, the Canadian consumer will experience a wash like no other.

We are currently seeking part‑time and full‑time Customer Service Associates for our upcoming Barrhaven site.

The successful candidate will bring the Halo experience to life at our car wash site. They will be the friendly face of our business, answering questions, promoting services and helping ensure a safe, efficient, and positive experience for every customer!

What You’ll Do

• Greeting, educating, and supporting customers throughout the car wash, such as at the pay terminal area, loading onto the conveyor belt, and at the vacuum area post‑wash
• Acting as a first point of contact for addressing any customer concerns
• Helping maintain outstanding wash and site conditions, including cleaning, repairs, maintenance, and site security
• Working safely and following all health and safety guidelines
• Other duties as assigned

What You Bring

• Positive attitude and strong customer service skills
• Great work ethic, reliability, and judgment
• Ability to work on your feet and outdoors in a dynamic, fast‑paced environment with exposure to damp and humid climates
• Comfortable with physical activity that requires frequent standing, walking, climbing and kneeling
• Minimum high school diploma, with post‑secondary education preferred
• Previous retail sales / customer service experience is a plus, but not required

Halo Car Wash is an equal opportunity employer which values diversity in the workplace. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs / requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview or by emailing .