Customer Service Associate

Halo Car Wash Inc.; London; On-site; CAD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Certification program with pay raise

Employer-paid benefits for full-time

Growth & learning opportunities

Team-focused environment

Job summary

Halo Car Wash is seeking a part-time Customer Service Associate for our London site to greet and assist customers throughout the wash process. You will be the friendly face, answer questions, promote services, and help ensure a safe, efficient customer experience.

The role offers training and certification opportunities, employer-paid benefits for full-time staff, and a promote-from-within culture focused on growth and team success.

Qualifications

• Experience delivering friendly, efficient customer service.
• Ability to communicate clearly and handle inquiries with patience.
• Willingness to perform a variety of tasks to keep the site running smoothly.

Responsibilities

• Greet, educate, and support customers throughout the car wash process.
• Serve as the first point of contact for customer concerns.
• Assist with site upkeep, safety, and cleanliness.
• Follow health and safety guidelines and operate in a fast-paced environment.
• Perform other duties as assigned.

Skills

Customer service

Positive attitude

Reliability

Outdoor work

Education

High school diploma

Job description

Halo Car Wash is a new, next-generation express exterior carwash expanding across Canada and is designed to deliver the ultimate car washexperience. With our self-loading conveyor belts, automatic pay terminals, various wash memberships, free vacuums, environmentally friendly soaps, andindustry-leading water treatment system, the Canadian consumer will experiencea wash like no other.

We are currently seeking a part-timeCustomer ServiceAssociatefor our London site! This is for a current open position.

The successful candidate will bring the Halo experience tolife at our car wash site.They will bethe friendly face of our business, answering questions, promoting services andhelping ensure a safe, efficient, and positive experience for every customer!

• Training & Certification Programs :We are launching our new Customer Service Associate Certification Program. When you complete your certification within your first 12 weeks, you'll receive a $0.50/hr pay increase! Certified staff also become eligible foradditional bonus programs.
• Employer-Paid Benefits :Full-time employees receive comprehensive, fully employer-paid benefits to support their health and well-being.
• Growth & Learning Opportunities :We offer ongoing training, coaching, and clear career path development within our promote-from-within culture.
• Supportive, Team-Focused Environment :Come join a positive,collaborative team where everyone works togetherto deliver great results and show whyClean Feels Good!

What You’ll Do:

• Greeting, educating, and supporting customersthroughout the car wash, such as at the pay terminal area, loading onto theconveyor belt, and at the vacuum area post-wash
• Acting as a first point of contact foraddressing any customer concerns
• Helping maintain outstanding wash and siteconditions, including cleaning, repairs, maintenance, and site security
• Working safely and following all health andsafety guidelines
• Other duties as assigned

What You Bring:

• Positive attitude and strong customer serviceskills
• Great work ethic, reliability, and judgment
• Ability to work on your feet and outdoors in adynamic, fast-paced environment with exposure to damp and humid climates
• Comfortable with physical activity that requiresfrequent standing, walking, climbing and kneeling
• Minimumhigh school diploma, with post-secondary education preferred
• Previousretail sales/customer service experience is a plus, but not required

Halo Car Wash is an equal opportunity employerwhich values diversity in the workplace. We are committed to providingaccessible employment practices that are in compliance with the Accessibilityfor Ontarians with Disabilities Act (‘AODA’). Applicants are asked to maketheir needs/requirements, for the purpose of accommodation under AODA, known toHuman Resources when they are contacted for an interview or by [e-mail].

Artificial Intelligence (AI) Disclosure: Artificial intelligence (AI tools) are not used in the assessment, screening, or selection of candidates for this role.