Customer Service Agent (Part-time – weekdays)

SAIL Outdoors Inc.; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading outdoor retailer in Ottawa is hiring a customer service agent to engage with outdoor enthusiasts and promote its mission. The ideal candidate is passionate about outdoor activities, enjoys sharing experiences, and excels in connecting with customers. This role includes generous employee benefits and discounts.

Benefits

Generous employee discounts

Exclusive deals at partner companies

Continued training

Employee and Family Assistance Program

Qualifications

• Must be an outdoor enthusiast.
• Strong ability to engage and connect with customers.
• Previous customer service experience considered an asset.

Responsibilities

• Serve as the first and last point of contact for our customers.
• Promote SAIL’s mission and values.
• Equip customers with information to enjoy their outdoor adventures.

Skills

Active listening

Energetic personality

Passion for outdoor activities

Ability to share experiences

Job description

Benefits offered:

• Generous employee discounts
• Exclusive deals at partner companies
• Continued training
• Employee and Family Assistance Program

As a customer service agent, you are the first and last point of contact with our customers. Your main responsibility will be to become an ambassador to the SAIL’s mission and values:

Equip and offer a genuine customer experience to all outdoor enthusiasts so that they may enjoy their adventures to the fullest.

– You are an outdoor enthusiast?
– You enjoy sharing with others and know how to listen?
– You are known for your energy and the effort you put into what you are passionate about?

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