Customer Service & Admin Specialist — SAP & Orders

PABCO Building Products; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading concrete products manufacturer in Alberta is seeking a highly organized Customer Service Representative and Administrative Support. The role involves providing exceptional customer service, supporting production, and managing orders. Ideal candidates should have strong communication and organizational skills alongside experience in customer service. The position offers a competitive benefits package including medical, dental, and pension.

Benefits

Medical benefits

Dental benefits

Vision benefits

Pension plan

Qualifications

• Two years’ customer service experience preferred.
• Experience in the concrete block, pavers and/or sack industry preferred.
• Demonstrated commitment to providing high-quality customer service.

Responsibilities

• Prepare and maintain production-related documents and reports.
• Process orders and change orders received from customers.
• Assist the production team with order tracking and scheduling.

Skills

Strong communication skills

Organizational skills

Teamwork

Decision-making skills

Interpersonal skills

Education

High school education or equivalent

Tools

SAP

Excel

Word

Outlook

Job description

A leading concrete products manufacturer in Alberta is seeking a highly organized Customer Service Representative and Administrative Support. The role involves providing exceptional customer service, supporting production, and managing orders. Ideal candidates should have strong communication and organizational skills alongside experience in customer service. The position offers a competitive benefits package including medical, dental, and pension.