Customer Rep-Station

FedEx Canada; Regina; On-site; CAD 22,730 - 23,419; Part time

Job summary

A leading logistics company in Regina is looking for a part-time Customer Representative. Responsibilities include providing customer assistance, performing administrative duties, and promoting sales. Candidates must have a high school diploma and strong communication skills. Knowledge of Canadian Customs regulations and ability to lift considerable weight are preferred. This role advocates for an inclusive work environment and encourages diverse applicants.

Qualifications

• High school diploma or equivalent, college diploma preferred.
• Knowledge of Canadian Customs regulations preferred.
• Proficiency in a PC Windows environment.
• Ability to lift 70 lbs and handle packages up to 150 lbs.

Responsibilities

• Provide customer assistance and product information.
• Conduct administrative tasks for daily operations.
• Identify revenue generation opportunities through upselling.

Skills

Interpersonal skills

Verbal communication

Analytical skills

Problem-solving skills

Negotiation skills

Ability to handle stress

Education

High school diploma or equivalent

College diploma (preferred)

Tools

PC Windows environment

Job description

Customer Rep-Station – FedEx Canada

Regina, Saskatchewan, Canada • Part‑time • Pay: CA$16.50–CA$17.00 per hour

Job Posting Date: December 9, 2025 • Closing Date: December 16, 2025

Job Summary

Provide accurate information and assistance to customers via direct customer interface, perform administrative duties necessary for efficient operations, and promote sales and potential incremental revenue.

Primary Responsibilities

• Deliver customer assistance and product/service information in a courteous and efficient manner.
• Conduct administrative tasks supporting daily operations.
• Identify opportunities to generate incremental revenue through upselling and cross‑selling.
• Complete all required basic and recurrent training.
• Adhere to workplace safety standards, including lifting up to 70 lbs and handling packages up to 150 lbs with proper equipment.

Qualifications and Abilities

• High school diploma or equivalent (college diploma preferred).
• Knowledge of Canadian Customs regulations (preferred).
• Knowledge of FedEx Express and Ground products and services (preferred).
• Proficiency in a PC Windows environment.
• Excellent interpersonal, verbal communication, analytical, problem‑solving, and negotiation skills.
• Ability to work in a highly pressured, monitored, and changing work environment.
• Demonstrated ability to handle stress.
• Must be able to lift 70 lbs and maneuver packages up to 150 lbs using appropriate equipment.
• Must achieve minimum thresholds on mandatory testing and training.

Additional Requirements

• For candidates residing in Quebec, bilingual proficiency in French and English is required.
• If the role involves driving, a valid driver’s license (Class 5, G, or 1 [AZ]) and a driving record with two or fewer violations or accidents in the last 24 months is required.

Employment Equity Statement

At FedEx, our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.