customer relations clerk

Government of Canada; Burnaby; On-site; CAD 40,000 - 50,000; Full time

Job summary

A governmental organization in Burnaby is seeking candidates for office duties, including answering client inquiries and maintaining records. Applicants should possess a secondary school graduation certificate and demonstrate effective communication skills. This role emphasizes punctuality, dependability, and the ability to multitask. Health benefits such as dental and vision care are part of the employment package.

Benefits

Dental plan

Health care plan

Vision care benefits

Qualifications

• Experience an asset

Responsibilities

• Answer written and oral inquiries
• Gather, research and prepare communications material
• Answer inquiries and provide information to customers
• Maintain records and statistics
• Perform general office duties
• Explain procedures, risks and benefits to clients

Skills

Punctuality

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Organized

Team player

Ability to multitask

Dependability

Honesty

Quick learner

Education

Secondary (high) school graduation certificate

Tools

Cellular phone

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

• Mandarin
• Cantonese

Work site environment

• Interior

Work setting

• Urban area
• Construction company

Responsibilities Tasks

• Answer written and oral inquiries
• Gather, research and prepare communications material
• Answer inquiries and provide information to customersMaintain records and statistics
• Perform general office duties
• Explain procedures, risks and benefits to clients
• Answer clients' inquiries and provide information

Additional information Security and safety

• Criminal record check

Own tools/equipment

• Cellular phone

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Ability to multitask
• Dependability
• Honesty
• Quick learner

Benefits Health benefits

• Dental plan
• Health care plan
• Vision care benefits