Customer Fulfillment Associate - Walmart

Walmart Canada; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a dynamic team as a Customer Fulfillment Associate, where you will play a crucial role in delivering online orders and ensuring customer satisfaction. This position offers a fantastic opportunity to enhance your retail skills in a fast-paced environment. You will be responsible for accurately picking and packing orders, maintaining high standards in safety and hygiene, and providing exceptional service to customers. With a competitive starting wage and a range of benefits, this role is perfect for those looking to grow within a supportive and customer-focused company. Embrace the chance to make a difference in the lives of Canadians every day!

Benefits

Stock Options

Life Insurance

Paid Time Off

Employee Discounts

Deferred Profit Sharing

Live Better U educational program

Qualifications

• Ability to lift, pack, and move items across store departments.
• Strong communication and customer service skills.

Responsibilities

• Pick, pack, and dispense online orders with accuracy and quality.
• Maintain a clean and safe work area while following hygiene guidelines.

Skills

Lifting and moving items

Attention to detail

Communication skills

Customer service skills

Safety and hygiene procedures

Retail or fulfillment experience

Job description

As a Customer Fulfillment Associate at Walmart, you’ll be the welcoming face customers see every time they visit. You’ll help keep shelves stocked and ensure customers find the products they love. Every shift brings opportunities to assist shoppers and help Canadians save money and live better.

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This position offers a great opportunity to grow your retail skills while working in a dynamic, customer-focused environment. You’ll play a key role in delivering online orders efficiently and maintaining Walmart’s high standards in safety and food hygiene.

About the role: Customer Fulfillment Associate

As an OMNI Customer Fulfillment Associate, your role is to pick, pack, and dispense online orders with a strong focus on accuracy and quality. You’ll work across various temperature zones and be expected to meet “on-time” delivery targets.

You will also ensure that items are carefully selected, labeled, packed, and documented, while always maintaining a clean and safe work area. You’ll be expected to follow food hygiene guidelines and handle materials responsibly, supporting Walmart’s mission and core values.

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Benefits and Salary

Walmart Canada offers a wide range of benefits and growth opportunities. Associates can enjoy:

• Stock Options
• Life Insurance
• Paid Time Off
• Employee Discounts
• Deferred Profit Sharing
• Live Better U educational program

Minimum hourly rate for this role starts at $17.55, depending on experience.

Job Type: Regular/Permanent

Location: Victoria, BC

Pay Range: From $17.55/hr (based on experience)

Requirements / Skills

• Ability to lift, pack, and move items across store departments
• Attention to detail when selecting and preparing online orders
• Strong communication and customer service skills
• Ability to follow safety and hygiene procedures
• Experience in retail or fulfillment is a plus

How to Apply

If you’re ready to join a team committed to excellence in customer satisfaction and order fulfillment, click the button below to apply directly on Walmart’s official careers site.

Know someone who might be interested? Share this job posting and help them join Walmart!

This is a great opportunity to show your attention to detail and reliability in a fast-paced retail environment. Walmart looks for team members who can follow safety protocols, provide efficient customer service, and support the store’s operations with care and precision.

To stand out, emphasize your flexibility, team-oriented mindset, and ability to manage fulfillment duties while maintaining excellent order accuracy. Highlight any retail or warehouse experience.