Customer-Focused Office Administrator

Employment Services Elgin; St. Thomas; On-site; CAD 30,000 - 60,000; Full time

Job summary

A family-owned energy company in St. Thomas is seeking an Office Administration professional to provide exceptional customer service and support operations. Key responsibilities include handling inquiries, processing payments, and maintaining strong service knowledge. Ideal candidates have excellent communication and organization skills. The company offers competitive compensation, a group RRSP, and an Employee Assistance Program (EAP).

Benefits

Competitive Compensation

Group RRSP

Employee Assistance Program (EAP)

Qualifications

• Excellent customer service skills, including superior telephone manners.
• Strong interpersonal and communication skills (verbal and written).
• Proficient computer skills and familiarity with Microsoft Office Suite.
• Strong organization, time management and problem-solving skills.

Responsibilities

• Provide excellent customer service and build quality relationships.
• Assist with answering incoming calls and attending to inquiries.
• Process customer payments and maintain service knowledge.
• Collaborate with departments to ensure customer satisfaction.

Skills

Customer service skills

Interpersonal skills

Communication skills

Computer skills

Organization skills

Time management skills

Problem-solving skills

Attention to detail

Self-motivated

Tools

Microsoft Office Suite

Job description

A family-owned energy company in St. Thomas is seeking an Office Administration professional to provide exceptional customer service and support operations. Key responsibilities include handling inquiries, processing payments, and maintaining strong service knowledge. Ideal candidates have excellent communication and organization skills. The company offers competitive compensation, a group RRSP, and an Employee Assistance Program (EAP).