Customer-First Service Advisor | Frontline Leader

WEINS Auto Group; Oakville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading automotive service provider in Oakville seeks a Service Advisor to enhance customer satisfaction. The role involves coordinating customer processing, addressing service needs, and ensuring a professional experience. Ideal candidates will have exceptional communication skills and previous experience in a similar role. This position offers competitive compensation and various employee benefits.

Benefits

Competitive compensation plan

Generous group RRSP options

Educational Reimbursement Program

Vehicle Purchase Program

Employee Assistance Program

Fitness discounts

Qualifications

• Previous experience in a service advisor role within the automotive dealership environment is an asset.

Responsibilities

• Co-ordinate customer and vehicle processing to ensure customer satisfaction.
• Greet customers professionally and maintain their loyalty to the dealership.
• Assist customers in picking up vehicles and note any problems.
• Explain service work and maintenance requirements to customers.
• Notify customers when backorder parts become available.

Skills

Exceptional communication skills

1-3 years of customer service experience

Education

Valid Class G Driver's License

Job description

A leading automotive service provider in Oakville seeks a Service Advisor to enhance customer satisfaction. The role involves coordinating customer processing, addressing service needs, and ensuring a professional experience. Ideal candidates will have exceptional communication skills and previous experience in a similar role. This position offers competitive compensation and various employee benefits.