Customer-First Lot Associate: Load, Guide & Serve

The Home Depot; Laval; On-site; CAD 22,000 - 30,000; Full time

Job summary

The Home Depot Laval location is seeking a Lot Associate to help customers by loading orders into vehicles and keeping the lot safe and welcoming. You will be the first and last associate customers meet, delivering friendly, helpful service while following safety procedures.

Qualifications include a high school diploma and 1–2 years of retail experience. The role requires flexibility for evenings and weekends in a warehouse-style environment.

Qualifications

• Highschool Diploma or Equivalent is required.
• 1 to 2 years Retail experience preferred.
• Strong customer service orientation and safety awareness.

Responsibilities

• Load orders into customer vehicles and assist in safe loading.
• Maintain cart availability near store entrance and assist customers.
• Greet, engage, and thank customers as per GET model.
• Follow safety and loss prevention policies.
• Communicate effectively with team and customers.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Communicates Effectively

Customer Focus

Education

Highschool Diploma or Equivalent

Job description

The Home Depot Laval location is seeking a Lot Associate to help customers by loading orders into vehicles and keeping the lot safe and welcoming. You will be the first and last associate customers meet, delivering friendly, helpful service while following safety procedures.

Qualifications include a high school diploma and 1–2 years of retail experience. The role requires flexibility for evenings and weekends in a warehouse-style environment.