Customer-Facing Office Administrator | Fast-Paced Showroom

Trail Appliances Ltd.; Nanaimo; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading appliance retailer in Canada is seeking an Administrator to enhance customer experience by providing exceptional service and handling administrative functions. You will be the first point of contact for customers and will support inquiries both over the phone and in person. This role requires excellent communication skills, attention to detail, and a proactive approach. Join our team and enjoy great perks in a dynamic work environment.

Benefits

Paid time off

Generous employee discounts

Extended health care and dental coverage

Gym membership discount

Qualifications

• Minimum typing speed of 40 wpm.
• Experience in an administrative or customer service role.
• Proficiency in handling customer inquiries effectively.

Responsibilities

• Provide exceptional customer service.
• Field incoming calls and inquiries.
• Collaborate with Sales and Customer Support Team.

Skills

Customer Service

Data Entry

Communication Skills

Teamwork

Problem-Solving

Tools

Microsoft Office

Job description

A leading appliance retailer in Canada is seeking an Administrator to enhance customer experience by providing exceptional service and handling administrative functions. You will be the first point of contact for customers and will support inquiries both over the phone and in person. This role requires excellent communication skills, attention to detail, and a proactive approach. Join our team and enjoy great perks in a dynamic work environment.