Customer Experience Specialist — Frontline Support & Upsell

Sani Marc Inc; Coquitlam; On-site; CAD 47,000 - 53,000; Full time

Job summary

A dynamic company is seeking a Customer Experience Representative in Coquitlam to deliver exceptional service to clients. You will handle customer inquiries, process orders, and support various business units, requiring strong communication skills and a dedication to service. The role is full-time, permanent, offering between $47,000 and $53,000 annually. Join a rapidly growing company that values employee well-being and teamwork.

Benefits

Health reimbursement for physical activities

Focus on employee well-being

Qualifications

• High school diploma required.
• Passion for providing exceptional customer service.
• Strong communication skills to upsell and cross-sell.

Responsibilities

• Act as the primary contact for products and services.
• Respond to customer requests efficiently.
• Provide exceptional customer service and support.

Skills

Strong communication skills

Customer service passion

Adaptability

Time management

Team collaboration

Education

High school diploma

Tools

MS Office

Job description

A dynamic company is seeking a Customer Experience Representative in Coquitlam to deliver exceptional service to clients. You will handle customer inquiries, process orders, and support various business units, requiring strong communication skills and a dedication to service. The role is full-time, permanent, offering between $47,000 and $53,000 annually. Join a rapidly growing company that values employee well-being and teamwork.