Customer Experience Specialist: Fast, Accurate Order Support

Formations; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading distribution company in Calgary, Alberta is seeking a Customer Service Specialist who thrives in a fast-paced environment. The ideal candidate has 2-4 years of customer service experience, is detail-oriented, and has strong communication skills. Responsibilities include responding to inquiries, processing orders, and coordinating with supply chain teams. Join a supportive team-oriented environment that values growth and offers competitive compensation.

Benefits

Health Spending Account (HSA)

Personal Spending Account (PSA)

RRSP contributions

100% company sponsored health and dental benefits

Qualifications

• 2-4 years of experience in customer service, order processing or inside sales.
• Experience in distribution or manufacturing is a plus.
• Customer-first approach with strong problem-solving skills.

Responsibilities

• Respond to customer inquiries across multiple channels.
• Process orders in our ERP system (D365 Business Central).
• Coordinate closely with warehouse and supply chain teams.

Skills

Customer service experience

Order processing

Strong communication skills

Detail-oriented

Microsoft Office

Team collaboration

Tools

D365 Business Central

Job description

A leading distribution company in Calgary, Alberta is seeking a Customer Service Specialist who thrives in a fast-paced environment. The ideal candidate has 2-4 years of customer service experience, is detail-oriented, and has strong communication skills. Responsibilities include responding to inquiries, processing orders, and coordinating with supply chain teams. Join a supportive team-oriented environment that values growth and offers competitive compensation.