Customer Experience Specialist — Compassionate Support & Growth

Autolux Ltd. O / A Rapid City Transportation; Oshawa; On-site; CAD 40,000 - 50,000; Full time

Job summary

A transportation logistics company in Oshawa is seeking a Customer Experience Specialist to join their team. The role involves answering customer inquiries, recording information, and providing supportive solutions. Candidates should possess a high school diploma, customer service experience, and excellent communication skills. This is a full-time position with an inclusive culture and opportunities for advancement.

Benefits

Paid training

Opportunities for advancement

Inclusive culture

Participation in performance plans

Qualifications

• At least 1 year of customer service experience.
• French language skills are an asset.
• Ability to multitask in a busy environment.

Responsibilities

• Answer incoming customer inquiries professionally and courteously.
• Record and update customer information in the database.
• Provide support and solutions following company customer service policies.

Skills

Customer service experience

Excellent verbal and written English communication

Friendly and patient demeanor

Proficient computer skills

Education

High school diploma or equivalent (GED)

Job description

A transportation logistics company in Oshawa is seeking a Customer Experience Specialist to join their team. The role involves answering customer inquiries, recording information, and providing supportive solutions. Candidates should possess a high school diploma, customer service experience, and excellent communication skills. This is a full-time position with an inclusive culture and opportunities for advancement.