Customer Experience Specialist — Benefits & Discounts

JYSK Canada; Coquitlam; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading home furnishing retailer is seeking a Customer Service Center Representative in Coquitlam. You will provide excellent service, assist customers with sales and returns, and address customer issues. The ideal candidate has at least one year of customer service experience, maintains a positive attitude under pressure, and possesses strong problem-solving abilities. This role offers competitive hourly wages and a benefits package.

Benefits

Medical, vision and dental benefits

Colleague discounts on JYSK products

24/7 Employee Assistance Program

Qualifications

• At least one year of experience in a customer service environment.
• Able to maintain a positive attitude while working under pressure.
• Strong problem-solving abilities.

Responsibilities

• Provide excellent service to all customers.
• Assist customers with sales, in-store pickups and returns.
• Address customer issues and provide timely solutions.

Skills

Customer service experience

Strong problem-solving abilities

Positive attitude under pressure

Education

High school diploma or equivalent

Job description

A leading home furnishing retailer is seeking a Customer Service Center Representative in Coquitlam. You will provide excellent service, assist customers with sales and returns, and address customer issues. The ideal candidate has at least one year of customer service experience, maintains a positive attitude under pressure, and possesses strong problem-solving abilities. This role offers competitive hourly wages and a benefits package.