Customer Experience & Projects Coordinator

Atlantic Packaging Products; Ingersoll; On-site; CAD 30,000 - 60,000; Full time

Job summary

A Canadian packaging company is seeking a Customer Service Coordinator in Ingersoll. The role involves managing client relationships, ensuring service targets are met, and supporting invoicing and project management tasks. The ideal candidate will have at least 3 years of customer service experience and strong communication skills. The company offers comprehensive health benefits, opportunities for advancement, and a supportive team culture.

Benefits

Comprehensive health, dental, and vision coverage

Educational assistance for continuous skill development

Opportunities for advancement

Employee Assistance Program (EAP)

Qualifications

• 3 years proven experience in customer service oriented roles.
• Ability to work cross-functionally and communicate effectively.
• Self-starter with strong attention to detail.

Responsibilities

• Manage client portfolios including order entry and tracking.
• Communicate effectively with clients via email and phone.
• Provide support for pricing and invoicing.

Skills

Customer Service

Strong communication skills

Attention to detail

Problem-solving skills

Microsoft Office proficiency

Job description

A Canadian packaging company is seeking a Customer Service Coordinator in Ingersoll. The role involves managing client relationships, ensuring service targets are met, and supporting invoicing and project management tasks. The ideal candidate will have at least 3 years of customer service experience and strong communication skills. The company offers comprehensive health benefits, opportunities for advancement, and a supportive team culture.