Customer Experience Pro - Flexible Schedule & Growth

Scotiabank; Ottawa; On-site; CAD 30,000 - 50,000; Part time

Job summary

A leading bank in the Americas is seeking a Customer Experience Associate in Stittsville, ON. You will build strong customer relationships, deliver exceptional service, and promote digital banking solutions. The ideal candidate has proven customer service skills, strong technical abilities, and a willingness to work flexible hours. This role offers a competitive compensation and benefits package along with opportunities for professional development.

Benefits

Competitive compensation and benefits package

Professional development opportunities

Collaborative team environment

Qualifications

• Proven customer service skills through work or community involvement.
• Able to work in a professional, friendly, and efficient manner.
• Availability for a flexible schedule.
• Comfortable in simple sales situations.
• Strong technical skills to promote digital and self-service banking.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Contribute to a team-oriented work environment.
• Demonstrate an eagerness to learn and determination to succeed.

Skills

Customer service skills

Proficiency in technology

Sales knowledge

Team-oriented mindset

Job description

A leading bank in the Americas is seeking a Customer Experience Associate in Stittsville, ON. You will build strong customer relationships, deliver exceptional service, and promote digital banking solutions. The ideal candidate has proven customer service skills, strong technical abilities, and a willingness to work flexible hours. This role offers a competitive compensation and benefits package along with opportunities for professional development.