Customer Experience Pro - Flexible Schedule & Growth

Scotiabank; Central Ontario; On-site; CAD 30,000 - 40,000; Part time

Job summary

A leading financial institution in Orillia is hiring a Customer Experience Associate. The role involves building strong customer relationships, processing transactions, and promoting digital banking solutions. Candidates should possess customer service skills, the ability to work in a team, and a willingness to learn. This position offers competitive pay, professional development opportunities, and a flexible work schedule.

Benefits

Competitive compensation

Professional development opportunities

Collaborative team environment

Qualifications

• Proven customer service skills through work or community involvement.
• Willing to assist in a professional, friendly and efficient manner.
• Available to work a flexible schedule.
• Comfortable in simple sales situations.
• Strong technical skills promoting digital and self-service banking.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Demonstrate success in target-based performance environment.
• Contribute positively to team-oriented work environment.

Skills

Proven customer service skills

Ability to work in sales situations

Strong technical skills

Flexible schedule

Job description

A leading financial institution in Orillia is hiring a Customer Experience Associate. The role involves building strong customer relationships, processing transactions, and promoting digital banking solutions. Candidates should possess customer service skills, the ability to work in a team, and a willingness to learn. This position offers competitive pay, professional development opportunities, and a flexible work schedule.